FAQs
1) What health issues and conditions can nutrition play a role in?
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Ellipse Health Dietitians can formulate personalised nutritional interventions targeted at improving management of a wide range of health conditions, including:
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overweight and obesity
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fatty liver
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hypertension (high blood pressure)
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dyslipidaemia (high triglycerides, low HDL-cholesterol)
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insulin resistance and the Metabolic Syndrome
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diabetes (type 1, type 2, pre-diabetes and gestational diabetes)
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polycystic ovarian syndrome (PCOS)
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nutritional deficiencies (e.g., iron, B12, vitamin D)
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osteopaenia or osteoporosis (low bone mineral density)
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sarcopaenia (muscle wasting)
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inflammatory bowel diseases
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irritable bowel syndrome (IBS)
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food intolerances and sensitivities
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chronic pain (e.g., migraines, arthritis)
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disordered eating
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anxiety and depression
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autoimmune diseases
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Other health issues that we have had success improving include:
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low energy or fatigue
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poor exercise recovery
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dizziness on standing
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muscle cramps
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headaches
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poor sleep and restless legs
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weight loss resistance
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skin issues (dryness, acne, poor wound healing)
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hair loss
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dry and brittle nails
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body aches and pains
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2) How many diet sessions will I need to achieve my goals?
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Because everyone is so unique, we can't say exactly how many sessions you will need to achieve your individual health goals. However, we generally recommend patients expect to schedule in 4-6 review consultations over the course of 6 months after the initial consult. The review consultations are where we get the opportunity to really dive into the “how to” of your diet and supplement interventions, and give you the structure, strategies, advice and resources you need to address all your nutritional priorities and reach your goals. You can read more about what to expect during the initial consult here (click on the initial consult service).
3) What process do you follow in your consultations?
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As dietitians, we practice something called Medical Nutrition Therapy. This process allows us to assess our patients in a comprehensive way that leads us to identifying their top 4-8 nutritional priorities. These nutritional priorities are the main diet-related "barriers" or problems preventing the individual from reaching their health goals. We then develop personalised diet, supplement and educational interventions that are targeted at addressing these nutritional priorities. As you may expect, these nutritional priorities will differ from person to person - and the strategies to address these priorities also differ from person to person. Ellipse Health Dietitians put a lot of emphasis on personalised nutrition.
4) Will I receive everything I need upfront after the initial consult?
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Because of the comprehensive and individualised approach that we take, there is absolutely no way that we can give every single piece of information needed to help you reach your goals upfront. The review consultations are where we really get into the nitty gritty of things and help you start to unpack and address your nutritional priorities. We generally recommend that you book in 4-6 review consultations over about 6 months so that we can deliver the appropriate education, advice, strategies and resources that are necessary for you to begin seeing progress in your outcomes. We also need multiple review sessions with you to understand whether the previous strategies we provided are effective and/or whether your nutritional priorities have changed.
5) What do I do if I am struggling and feel like I need more support?
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The beauty of working with an Ellipse Health Dietitian is that the process is patient-led. So, if you feel that you need more structure or specific advice, you can simply just let us know and we can tailor our approach to best suit you. For example, if you feel that you would benefit from a meal plan, all you need to do is ask and we can develop one for you. Otherwise, if you need more strategies for what you can buy at the shops, for example - that’s fine - we can do that for you too! However, please understand that we cannot work tirelessly between consults to give you everything you need. There may be additional costs associated with your requests, and we will discuss these with you if relevant. In general, the best thing you can if you are struggling and need more support is to book in a review consultation with your dietitian so that you can let us know exactly what you need. This gives us dedicate time (either 30, 45 or 60 minutes) to hear out what has and hasn't been working for you, and provide you with more structure, advice and support to help ensure you are moving in the right direction. As with any lifestyle change, we cannot expect to reach our goals overnight. Review consultations are important for reviewing and tweaking your dietary approach.​
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6) Do you see children (under 16 yo)?
Yes, we have experience working with children from 0-16 years. A big part of working with children is educating the entire family, so we encourage one or both parents to be involved in the consultation.
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7) Why are your prices more expensive than a standard dietitian at a medical practice?
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Our pricing structure is carefully developed and regularly reviewed to reflect the value we provide in our premium nutrition and dietetic services offered to all new and existing Ellipse Health clients. Ellipse Health dietitians do a lot of work behind the scenes to ensure you are receiving the highest quality care possible. Our services are based on the latest scientific evidence, and we regularly update our methods and educational resources to reflect the ever-growing field of nutritional research. Jessica Turton, Ellipse Health's lead dietitian, was an invited speaker at the American Diabetes Association 2020 Conference and spoke to an international audience of academics and healthcare practitioners on the role of low-carbohydrates diets and nutritional ketosis in obesity and diabetes. Jessica and her team of dietitians here at Ellipse Health are at the forefront of translating the most rigorous aspects of nutritional science into effective clinical practice. We have great confidence in the efficacy of our services and have no doubt they you will leave each session feeling motivated, confident and empowered to continue moving forward toward your health goals. If you are experiencing financial hardship and would like to be considered for discounted sessions, please email admin@ellipsehealth.com.au to explain your situation and we will do our best to accomodate you.
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8) Can I claim a rebate from Medicare or my Private Health Fund?
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Yes, as we are Accredited Practising Dietitians (APDs), we are recognised by both Medicare and Private Health Insurers in Australia. However, you need to meet certain eligibility requirements to be able to claim a Medicare rebate. If you have been given a Chronic Disease Management Plan (CDMP or TCA) by your GP, then you will be eligible for a rebate of ~$55 for up to five sessions with a dietitian. If you are not sure about whether you have a CDMP in place or are eligible to have one, please consult with your GP. If you have private health insurance, please check with your insurer to see if you are covered for nutrition and dietetics. In any case, you will need to pay for your appointment with Ellipse Health in full and then claim your rebate from Medicare or your private health fund using the itemised receipt we provide to you.
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9) What is your core nutrition philosophy?
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Our core philosophy when it comes to diet and nutrition is to go back to basics. Our society has overcomplicated nutrition to the point where no one truly knows what they should or shouldn’t be eating. The fundamental reason that we eat food is to get energy, proteins, fatty acids, vitamins and minerals. Our individual requirements for energy and nutrients vary depending on our stage of life, activity levels, stress, medical conditions, medications, and many other factors. We teach our patients this foundational knowledge of human nutrition and metabolism to help them create their own unique dietary plan. We encourage them to eat more of the foods that contain the energy and nutrients they need, and less of the foods that don’t. We also teach them how to understand what their body's signals mean and how to interpret their own blood tests. These skills enable them to monitor, evaluate, and adjust their unique dietary plan throughout the different stages of life. These basic principles of nutrition can be applied to everyone, no matter how simple or complex an individual’s circumstances.​
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10) Do you use diet labels in your practice (e.g., Vegan, Paleo, Mediterranean, Keto, low FODMAP, etc.)?
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The way we work in our clinic is highly individualised such that we perform thorough assessments on every single patient and work in collaboration with them to develop diet and supplement protocols that are going to be effective for their specific health goals. We don’t like to focus on diet labels or apply a one-size-fits-all approach to every patient. Our goal is to support our patients in achieving a nutritionally adequate diet that they enjoy and want to sustain longterm - one that helps them achieve resolution of their symptoms while minimising their risk/improving their management of chronic disease. We focus on dietary plans that provide patients with their essential nutrients that humans need to survive and thrive - these are essential amino acids, fatty acids, vitamins and minerals. So long as our patients are meeting their individual nutritional requirements, they feel good, their clinical outcomes are optimised, and they are enjoying what they are doing - then we are happy - and so are they!
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11) My doctor wants me to follow a low-carbohydrate diet, can you help with this?
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We can assist you in meeting your health and nutritional goals no matter what dietary approach you are following or wish to follow. When it comes to low-carbohydrate nutrition, Ellipse Health Dietitians are highly experienced and knowledgeable. Lead dietitian and founder, Jessica Turton, completed her PhD investigating the efficacy of low-carbohydrate diets for diabetes management. Jessica authored a scientific paper in the journal of Diabetes, Obesity and Metabolism (DOM) titled 'An evidence-based approach to developing low-carbohydrate diets for type 2 diabetes: a systematic review". Jessica has presented at many Low Carb Down Under conferences and her videos are here. She also co-authored an eBook called Getting Started with Low-Carb. The Ellipse Health team are considered experts in the field of low-carbohydrate nutrition.


